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Business InformationPayment policy
Payment:
Dolly Daydream uses PayPal for accepting payments, as this is an easy, fast and safe way to pay. We will accept a personal cheque which will need to be banked and cleared before we post the item - please make cheques payable to A. Kingsley. Please ensure you pay within 4 days of purchasing your item or your order may be cancelled.
Highlands, Islands and International buyers please contact us for postage costs prior to purchase.
Dispatch:
Orders are dispatched within 3 working days but during busy times and inclement weather conditions this may be slightly longer. Once your order has been processed and posted you will receive an e-mail informing you that it has been sent. In the unlikely event that your order has not arrived within 14 days of receiving the dispatch e-mail please contact us. We cannot be held responsible for delays in receiving your order as a result of the postal carrier once the goods have left our premises.
Delivery information
Postage and Packaging:
We are happy to combine postage and packaging charges where possible.
Postal services used are Royal Mail Standard Parcels, Royal Mail Second Class or My Hermes courier. If you require any other postal service please contact us for availability and prices before buying.
Dispatch:
Orders are dispatched within 3 working days but during busy times and inclement weather conditions this may be slightly longer. Once your order has been processed and posted you will receive an e-mail informing you that it has been sent. In the unlikely event that your order has not arrived within 14 days of receiving the dispatch e-mail please contact us. We cannot be held responsible for delays in receiving your order as a result of the postal carrier once the goods have left our premises.
International Buyers:
Highlands, Islands and International buyers please contact us prior to buying for availability and postal charges.
Return policy
At Dolly Daydream we hope that you are completely satisfied with your purchase. If you are not satisfied please contact us before leaving feedback as we will do all we can to rectify the matter for you.
You can cancel your order provided you return the unused item in its original packaging back to us within 14 days of receipt.