Incredibly disappointing service. The item didn't match the description – it was far from 'good condition' with botched repair work, many stains and an awful smell, despite the claim of a 'smoke and pet-free environment' with even the courier apologising for the odour on arrival. The seller was initially responsive but went silent after I complained when the item was delivered. Now, I'm facing expensive repairs and cleaning, costing more than the sofa itself - a very disheartening experience.
Reply from: yokodog2- Feedback replied to by seller yokodog2.- Feedback replied to by seller yokodog2.
All customers are encouraged to view in person or ask for more pics etc. The onus is on the buyer to satisfy themselves before buying. The repair was clearly stated on the listing! Everything is smoke and pet free...the 908 sales with excellent feedback should speak for themselves! I suggest you not purchase vintage furniture if your expectation is pristine new in box! Cheers
1plutosworld (168)- Feedback left by buyer.
Past 6 months
Verified purchase
Good buyer, prompt payment, valued customer, highly recommended.
c***l (297)- Feedback left by buyer.
Past 6 months
Verified purchase
Brilliant transaction from start to finish.
Absolutely delighted with the quality and condition at a very good price in my opinion.
Highly recommended with quick response time too.
1***d (2601)- Feedback left by buyer.
Past 6 months
Verified purchase
Amazing sofa. Great communication and delivery. Thanks so much!